Location: Liverpool City Centre
Job Type: Permanent, 35 hours per week
Salary: £18,000 – £20,000

Responsibilities:

Handling inbound and outbound calls.
Accurately recording all required information.
Acting as first point of contact to clients and providing excellent customer service.
Dealing with the initial stage of all claim types.
Providing a high level of client service.
You must be able to work independently and be able to cope well under pressure and posse’s client care and communication skills.
Full training will be provided.

Essential requirements:

Customer service experience.
Effective communication skills.
Ability to handle high volume outgoing calls.

Company Benefits

✔ 33 annual leave days inclusive with bank holidays.
✔ Health care plan.
✔ Pension schemes.
✔ Panoramic views of Liverpool waterfront.
✔ Fully stocked bar.
✔ Wellness checks.
✔ Pool table.
✔ Arcade machine.
✔ Company incentives.
✔ Company laptop.
✔ Monthly 121 meetings.
✔ Monthly team building events during work hours.
✔ Discount in surrounding areas.
✔ Monthly and yearly incentives: cash prizes, duvet days, all-inclusive holidays etc.

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