Data breach - British Airways - CEL Solicitors
We are currently pursuing a group legal action against airline, British Airways for a serious data breach loss affecting 500,000 BA customers.

Who are British Airways and what data was breached?

British Airways are a leading global airline. They operate online with their own website and app and are also present on other flight-finding sites such as Skyscanner.

Considering this, the main victims of this data loss are online British Airways customers.

british airways online customer

Data breach details

Between April and September 2018, almost 500,000 customers were affected by a series of breaches which compromised passenger data including names, addresses and financial details.

The Information Commissioners Office, the government body responsible for data protection, has issued a notice of its intention to fine British Airways £183.39m for infringements of the General Data Protection Regulation (GDPR). This has paved the way for customers, who’s personal data was breached, to pursue legal action.

Why should you claim?

Data breach is a serious matter. Your data is valuable and under law, is protected by a number of laws to ensure that your personal information is not sold, lost or hacked.

British Airways did not thoroughly protect customers when booking – allowing hackers to divert booking website visitors to a scam site where they entered their details under the false pretence of paying for their booked flights. Hackers also accessed data via the BA website and app.

Given the severity of some of these cases – with financial information being shared and many customers forced to change bank accounts and credit cards due to the breach – the potential compensation could be huge.

Are you eligible?

Did you:

  • Book and pay for a flight with British Airways between April and September 2018?
  • Were you a BA customer prior to September 2018 via the app or website?

If you answered yes to either question then contact our team on 0808 273 0900 to start your claim today