We spoke to Mr Adlington about his claim after he decided to pursue legal action following a leak on his balcony which was consequently causing damp within his property. Once CEL processed the claim and contacted the landlord, much swifter action occurred form the landlord.
Not only did we ensure a work schedule and a completion date for the necessary repairs, but we also were able to negotiate a damages settlement in excess of £1,000.
“CEL outlined the procedure and assured me that it wouldn’t cost me anything. Not seeing a real alternative since I had already lived with disrepair for 15 months, I decided to pursue the case.
As soon as the council knew that a solicitor was involved they started to take my repair seriously. I know nothing about legal procedures, but CEL have explained the procedures and guided me throughout the process.