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Customer Care Questionnaire

To assist us in maintaining our quality of service please spare a few moments to complete the following questions

Your Details

First name:

Last name:

Your file reference No.:

A few quick

Are you satisfied with the service you have received from CEL Solicitors?


Would you consider using CEL Solicitors again?


Would you recommend CEL Solicitors to family and friends?


Do you feel our staff were polite and courteous to you at all times?


Do you feel that you received regular updates on the progress of your case?


Do you feel our service could be improved?


If yes, please tell us in what way our service could be improved.

If no, would you agree to our publishing a success story in relation to your claim (including a brief synopsis of the case and the amount of compensation secured for use on our website & social media)?


If yes, would you agree to our publishing your name?


Finally, would you like to add a supportive quote to accompany this success story?