DivideBuy customers should ‘remain vigilant’ following data breach - CEL Solicitors

Hundreds of customers affected by DivideBuy data breach

The full extent of the DivideBuy data breach is not yet known but CEL Solicitors is already acting for over 100 customers whose personal data was compromised in the cyber attack on the credit card payment provider.

Customers affected by the DivideBuy data breach were contacted by the company on 3 March to notify them that their personal data, including their name, date of birth, address, phone number and email address had been accessed by hackers.

Customers fear they’ll be targeted by the hackers behind the Dividebuy data breach

One DivideBuy customer, who wishes to remain anonymous, is already concerned about suspicious texts following the attack. She said: “Since being notified, I’ve already experienced a number of suspicious texts. One claimed to be from PayPal and another from Royal Mail.

“While I don’t know for sure if this was a direct result of the Dividebuy data breach, it’s incredibly stressful to know that my personal details are in the hands of cyber criminals, and I am very worried about what other measures they may take to obtain more of my personal information.”

Some credit report information was also contained within the material accessed, but as this was not stored in a readable format DivideBuy said in their correspondence with victims that it “<em>is not likely to be able to be used by the person or persons who accessed it</em>”.

The email to customers also offers those impacted a 12 month subscription to TrueIdentity, a credit score agenda and ID theft programme. DivideBuy has encouraged customers to use the programme to track whether their personal data is being used.

CEL Solicitors warns those affected by the Dividebuy data breach to remain vigilant

Mark Montaldo, director at CEL Solicitors – which specialises in data breach – said: “We are working with a large number of customers impacted by the breach, who are quite rightly concerned about how their data might be used by these criminals.

“The fact DivideBuy is actively encouraging those affected to sign up to the programme, could indicate that some of the personal data is not encrypted, meaning it is not safeguarded against unauthorised or unlawful access, which could put them at risk.

“DivideBuy has not provided a public statement to confirm further details, but we are encouraging anyone affected to keep an eye open for any unusual activity on their bank accounts, as well as any suspicious emails or texts. The repercussions of a hack like this may not always happen straightaway, so it is extremely important to remain vigilance.”

Making a data breach claim is simple. Just give our team a call for free initial, legal advice to see if you’re eligible to make a claim on 0808 273 0900. And remember, we operate on a no-win, no-fee basis so there’s no upfront cost to you.