Fraud Paralegal

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Job role: Fraud Paralegal

Location: Liverpool City Centre

Job Type: Permanent Full time

Basic Salary: From £20,000 – plus achievable performance-based bonus from £525 – £1,250

About us:

CEL Solicitors is one of the fastest-growing law firms in the UK. Having secured multimillion funding, we are on a huge growth trajectory and plan to be the UK’s number one consumer law firm that is renowned, nationally, for legal services and financial complaints.

We are looking to hire a Paralegal to join our ever-growing Fraud Department. Fast-paced but rewarding environment.

Our company model is ‘Grow our Own’.

You will be working in a happy office environment with a lot of emphasis on the team culture and putting clients first.

We are a People Before Profit Law Firm, that Celebrate Excellence in Law

Full training will be provided in respect of all requirements of the job role.

Responsibilities:

Analyse financial statements
Investigation of fraudulent companies and/or scammers
Conducting enquiries as to where fraudulent funds have disappeared to
Exploring whether any related industry codes/protocols have been broken
Investigating vulnerabilities and their impact upon the scam victims
Collating all relevant evidence to the scam and/or fraud that has taken place
Gathering Evidence from the victims by telephone
Drafting Financial Complaint letters and letters of claim
Dealing with complaints to the Financial Ombudsman
Assist victims of scam to recover their lost money
Promotion, Management opportunities and team leader opportunities available
Correspond with clients and financial organisations

Requirements:

A customer-focused attitude and willingness
Excellent Verbal and Vocal Skills
Exceptional listening, questioning, and call control techniques.
Excellent letter-writing skills
Ability to process information and tasks accurately and efficiently.
An understanding of customer needs, company products and services, and general knowledge.
Aptitude to handle challenging telephone call situations.
Ability to explain, recommend and persuade.
Computer and telephone system application skills.
5 GCSEs C and above or equivalent preferred.
Legal experience or a law degree essential

To apply, please email your CV and cover letter to recruitment@celsolicitors.co.uk

Copyright © 2022 CEL Solicitors | All rights reserved

CEL Solicitors is a trading name of Cheshire Estate and Legal Limited, Company No: 10370954, registered in England & Wales. Registered Office: 12th Floor, 20 Chapel Street, Liverpool L3 9AG. Authorised and regulated by the Solicitors Regulation Authority, SRA No: 633955. A list of directors is available at Companies House.