If you were injured in a public place due to someone else’s negligence, you may be entitled to make a public liability injury claim. Whether the accident happened in a shop, supermarket, restaurant, pavement or park, our specialist solicitors can help you pursue compensation on a No-Win, No-Fee basis.
Check if you're eligibleOr call free on 0151 909 8212
A public liability claim is a type of personal injury claim made when someone is injured in a public place because a business, organisation or local authority failed to maintain safe premises.
Businesses and public bodies have a legal duty to ensure that members of the public are reasonably safe when visiting their premises. If hazards are not addressed and you are injured as a result, you may have grounds to bring a public liability personal injury claim.
Public liability claims can arise in shops, supermarkets, restaurants, car parks, gyms, hotels, leisure centres and other public spaces. Or, if the accident happened at work, you may need advice from our accident at work claims solicitors.
In most cases, you have three years from the date of the accident to start a public liability claim.
If the injured person was under 18 at the time of the incident, they generally have until their 21st birthday to bring a claim. Different rules may also apply if someone lacks mental capacity.
Seeking legal advice early helps protect your right to compensation and ensures evidence is preserved.
Public liability injury claims can arise in many different situations.
often occur due to wet floors, uneven pavements, loose flooring or spillages that were not cleared promptly.
may result from falling stock, unsafe shelving or poorly maintained premises.
can include slips, burns or injuries caused by unsafe environments.
may arise where local authorities fail to repair hazards or maintain safe walkways.
can occur due to faulty equipment or inadequate supervision.
If your injury was caused by someone else’s failure to keep a public space safe, you may be entitled to make a public injury claim.
Making a public liability injury claim can help ease the financial impact of your accident. Here is what compensation may cover.
Compensation can help fund private treatment, physiotherapy, surgery or any specialist care you need as a result of your injuries.
If your injury has left you unable to work, either temporarily or long-term, a claim can recover the income you have lost.
Where an injury requires regular support from a carer or healthcare professional, these costs can be included in your claim.
If your injury has affected your mobility or independence, compensation can cover the cost of adaptations to your home or vehicle.
In more serious cases, a claim can account for long-term losses, reduced earning capacity and the lasting psychological impact of your accident.
Starting a public liability claim is straightforward when you have the right support. Here is what to expect when you work with CEL Solicitors.
Your health should be your priority. Obtain medical treatment and keep records of your injuries and ongoing care.
Report the accident to the business or authority responsible and ensure it is recorded in an accident book where possible.
Take photographs of the hazard, collect witness details and retain medical reports or receipts that support your claim.
Contact a specialist public liability solicitor who can assess your eligibility and advise on the next steps. CEL Solicitors offer a free consultation and operate on a No-Win, No-Fee basis.
Your solicitor will prepare and submit your public liability injury claim, outlining the circumstances of the accident and the compensation sought.
Many public liability claims are resolved through negotiation. Your solicitor will work to secure a fair settlement that reflects your injuries and financial losses.
If a settlement cannot be reached, your case may proceed to court. We will represent you throughout the process and present your case clearly and professionally.
Speak to our friendly team today. You are not alone, and you may have a case.
Compensation depends on the severity of your injuries, financial losses and long-term impact. Each claim is assessed individually.
Yes. If a council failed to maintain public spaces safely and you were injured as a result, you may be able to bring a claim.
Evidence may include photographs, witness statements, medical reports and accident records.
“No-win, no-fee” means you won’t pay us anything unless we win your case.
There are no upfront costs and no hidden charges. If your claim is unsuccessful, you won’t owe us a penny. If we win, our fees will be taken from the compensation we recover for you — and we’ll explain all of this clearly before you sign anything.
It’s a simple promise: if you don’t win, you don’t pay.
Most public liability claims are resolved through negotiation without the need for court proceedings.
We have extensive experience handling public liability claims involving accidents in shops, public spaces and commercial premises.
Nothing to pay up front. You only pay if we win, allowing you to pursue a public liability injury claim without financial risk.
Every public injury claim is different, so we provide clear, practical advice tailored to your circumstances.
Our specialist solicitors are committed to securing the best possible outcome and supporting you throughout your recovery.
