We adhere to the principles of the data protection legislation as set out in the Data Protection Act 1998 and EU General Data Protection Regulation (GDPR). Our Data Protection Register number is ZA229816.
Your privacy is important to us. We are committed to keeping the privacy and security of any personal information that we receive from you. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.
Personal information which you supply to us may be used in a number of ways, for example:
Our work for you may require us to provide information to third parties such as expert witnesses and other professional advisers. Any third party to whom we disclose information about you will be under an obligation to keep your information secure and not to use it for any purposes other than for which it was disclosed.
We may also be under a duty to disclose your personal data as part of our legal or regulatory obligations. We may need to disclose data to third parties in order to comply with those requirements or to prevent fraud or money laundering.
Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation.
From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you.
Each email communication you receive from us will have the option to remove your e-mail address from our list.
Personal information will be stored electronically permanently unless otherwise stated or agreed.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and process.
You have the right to request access to and rectification or erasure of data, to object to and request the restriction of processing and to data portability.
Under the DPA 1998, you may ask us to provide you with the details of any personal information that we hold about you. Such request should be sent to our Data Protection Officer whose details are below. We will not charge any fee and we will respond within one calendar month. If we refuse a request, we will explain why and set out your rights to complain.
If you believe that any information we hold about you is incorrect or incomplete or you have any comments, queries or requests relating to the use of your personal information, please contact our Data Protection officer. Any information which is found to be incorrect will be promptly corrected.
For further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please contact: Paul Hampson our Data Protection Officer on 0808 273 0900 or firstname.lastname@example.org
We will pay you £200 if you recommend a friend to us that has housing disrepair and we settle their claim