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Tell us about yourself

Details about your banks

Details of the scam

Factors that led to this

What type of scam

After the scam

£150+ million

Recovered for clients across the UK, proving our experience and results.

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Consumer law firm, rated highly by real people like you.

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Banks

We need to know the bank(s) your money was taken from.

Trustpilot

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Luna ID(Required)

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Email

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Case Disposition

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Total Amount Lost

How many banks did you send money to the scammers from?

Bank 1

Which bank or crypto exchange have you sent money from?(Required)

Please specify the bank/crypto exchange name.(Required)

What type of account was used?(Required)

Solo

Joint

Business

How long have you been a customer of the bank?(Required)

Less than 1 year

1 year to 4 years

5+ years

This field is hidden when viewing the form

How much money did you send to the scammer from this bank?(Required)

Please enter an exact amount to the nearest hundred pound.

How much money did you send to the scammer from this bank?(Required)

Please enter an amount to the nearest hundred pound. If you're not sure exactly, don't worry, please enter an estimate.

Did you send funds to an account in your name, including any new accounts (e.g., Revolut or a crypto exchange) that the scammer helped you set up?(Required)

Yes

No

Is it usual for you to set up new payees?(Required)

Yes

No

Is it typical for you to make payments of the size you sent to the scammer?(Required)

Yes

No

Is it common for you to make payments this frequently?(Required)

Yes

No

Was your bank account significantly drained during this period?(Required)

Yes

No

Did your bank intervene at any point with warnings regarding the scam?(Required)

I can't remember

Yes, I received a text message alert

Yes, I received a phone call warning

Yes, I was warned in a branch

Yes, the bank blocked payments

Yes, the police were called

Yes, a warning video was played

Yes, I received a warning message in the app

No, they did not intervene

Have you reported the scam to this bank?(Required)

Yes

No

Have you had a final letter of response from the bank?(Required)

A final letter of response is an official document from a bank that details the outcome of their investigation into a customer’s financial complaint.

Yes

No

Have you been able to recover any of the money lost to the scammer?(Required)

Yes

No

If the payment was in cryptocurrency, had you used crypto before?(Required)

Yes

No

N/A

Was this bank account opened specifically for the purpose of the scam?(Required)

Yes

No

Unsure

If the payment was international, was it usual for you to send money abroad?(Required)

Yes

No

Would you like to provide your account details now?

You don't need to right now, but it will help speed up your case if you do.

Yes

No

Account Number

Sort Code

Bank 2

Which bank or crypto exchange did you use to send money during the scam?(Required)

Please specify the bank/crypto exchange name.(Required)

What type of account was used?(Required)

Solo

Joint

Business

How long have you been a customer of the bank?(Required)

Less than 1 year

1 year to 4 years

5+ years

This field is hidden when viewing the form

How much money did you send to the scammer from this bank?(Required)

Please enter an exact amount to the nearest hundred pound.

How much money did you send to the scammer from this bank?(Required)

Please enter an amount to the nearest hundred pound. If you're not sure exactly, don't worry, please enter an estimate.

Did you send funds to an account in your name, including any new accounts (e.g., Revolut or a crypto exchange) that the scammer helped you set up?(Required)

Yes

No

Is it usual for you to set up new payees?(Required)

Yes

No

Is it typical for you to make payments of the size you sent to the scammer?(Required)

Yes

No

Is it common for you to make payments this frequently?(Required)

Yes

No

Was your bank account significantly drained during this period?(Required)

Yes

No

Did your bank intervene at any point with warnings regarding the scam?(Required)

I can't remember

Yes, I received a text message alert

Yes, I received a phone call warning

Yes, I was warned in a branch

Yes, the bank blocked payments

Yes, the police were called

Yes, a warning video was played

Yes, I received a warning message in the app

No, they did not intervene

Have you reported the scam to this bank?(Required)

Yes

No

Have you had a final letter of response from the bank?(Required)

A final letter of response is an official document from a bank that details the outcome of their investigation into a customer’s financial complaint.

Yes

No

Have you been able to recover any of the money lost to the scammer?(Required)

Yes

No

If the payment was in cryptocurrency, had you used crypto before?(Required)

Yes

No

N/A

Was this bank account opened specifically for the purpose of the scam?(Required)

Yes

No

Unsure

If the payment was international, was it usual for you to send money abroad?(Required)

Yes

No

Would you like to provide your account details now?

You don't need to right now, but it will help speed up your case if you do.

Yes

No

Account Number

Sort Code

Bank 3

Which bank or crypto exchange did you use to send money during the scam?(Required)

Please specify the bank/crypto exchange name.(Required)

What type of account was used?(Required)

Solo

Joint

Business

How long have you been a customer of the bank?(Required)

Less than 1 year

1 year to 4 years

5+ years

This field is hidden when viewing the form

How much money did you send to the scammer from this bank?(Required)

Please enter an exact amount to the nearest hundred pound.

How much money did you send to the scammer from this bank?(Required)

Please enter an amount to the nearest hundred pound. If you're not sure exactly, don't worry, please enter an estimate.

How many times did you send money to the scammer from this account?(Required)

Did you send funds to an account in your name, including any new accounts (e.g., Revolut or a crypto exchange) that the scammer helped you set up?(Required)

Yes

No

Is it usual for you to set up new payees?(Required)

Yes

No

Is it typical for you to make payments of the size you sent to the scammer?(Required)

Yes

No

Is it common for you to make payments this frequently?(Required)

Yes

No

Was your bank account significantly drained during this period?(Required)

Yes

No

Did your bank intervene at any point with warnings regarding the scam?(Required)

I can't remember

Yes, I received a text message alert

Yes, I received a phone call warning

Yes, I was warned in a branch

Yes, the bank blocked payments

Yes, the police were called

Yes, a warning video was played

Yes, I received a warning message in the app

No, they did not intervene

Have you reported the scam to this bank?(Required)

Yes

No

Have you had a final letter of response from the bank?(Required)

A final letter of response is an official document from a bank that details the outcome of their investigation into a customer’s financial complaint.

Yes

No

Have you been able to recover any of the money lost to the scammer?(Required)

Yes

No

If the payment was in cryptocurrency, had you used crypto before?(Required)

Yes

No

N/A

Was this bank account opened specifically for the purpose of the scam?(Required)

Yes

No

Unsure

If the payment was international, was it usual for you to send money abroad?(Required)

Yes

No

Would you like to provide your account details now?

You don't need to right now, but it will help speed up your case if you do.

Yes

No

Account Number

Sort Code

Bank 4

Which bank or crypto exchange did you use to send money during the scam?(Required)

Please specify the bank/crypto exchange name.(Required)

What type of account was used?(Required)

Solo

Joint

Business

How long have you been a customer of the bank?(Required)

Less than 1 year

1 year to 4 years

5+ years

This field is hidden when viewing the form

How much money did you send to the scammer from this bank?(Required)

Please enter an exact amount to the nearest hundred pound.

How much money did you send to the scammer from this bank?(Required)

Please enter an amount to the nearest hundred pound. If you're not sure exactly, don't worry, please enter an estimate.

Did you send funds to an account in your name, including any new accounts (e.g., Revolut or a crypto exchange) that the scammer helped you set up?(Required)

Yes

No

Is it usual for you to set up new payees?(Required)

Yes

No

Is it typical for you to make payments of the size you sent to the scammer?(Required)

Yes

No

Is it common for you to make payments this frequently?(Required)

Yes

No

Was your bank account significantly drained during this period?(Required)

Yes

No

Did your bank intervene at any point with warnings regarding the scam?(Required)

I can't remember

Yes, I received a text message alert

Yes, I received a phone call warning

Yes, I was warned in a branch

Yes, the bank blocked payments

Yes, the police were called

Yes, a warning video was played

Yes, I received a warning message in the app

No, they did not intervene

Have you reported the scam to this bank?(Required)

Yes

No

Have you had a final letter of response from the bank?(Required)

A final letter of response is an official document from a bank that details the outcome of their investigation into a customer’s financial complaint.

Yes

No

Have you been able to recover any of the money lost to the scammer?(Required)

Yes

No

If the payment was in cryptocurrency, had you used crypto before?(Required)

Yes

No

N/A

Was this bank account opened specifically for the purpose of the scam?(Required)

Yes

No

Unsure

If the payment was international, was it usual for you to send money abroad?(Required)

Yes

No

Would you like to provide your account details now?

You don't need to right now, but it will help speed up your case if you do.

Yes

No

Account Number

Sort Code

What type of claim would you like to make?

Fraud & Scam Claims

Help recovering money lost through scams and fraud

Crypto investigation Report

Trace your lost cryptocurrency and recover funds

Personal Injury Claims

Claim compensation for injuries caused by others

Medical Negligence Claims

Compensation for harm caused by medical mistakes

Housing Disrepair Claims

Support for getting repairs or compensation from landlords

Tenancy Deposit Claims

Recover tenancy deposits withheld unfairly by landlords

Professional Negligence Claims

Claim compensation for poor professional advice or service

Commercial Litigation Claims

Legal help with business disputes and financial losses

Life & Critical Insurance Claims

Recover unpaid insurance or policy claims

Japanese Knotweed Claims

Claim compensation for damage caused by invasive plants

Septic Tank Claims

Claims for damage or nuisance from septic tank problems

Continue

How can we assist you?

Personal Injury Claims
Fraud and Scam Claims
Crypto Investigation Reports
Housing Disrepair Claims
Tenancy Deposit Claims
Professional Negligence Claims
Commercial Litigation Claims
Life Insurance Claims
Japanese Knotweed Claims
Septic Tank Claims

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CEL Solicitors is a trading name of Cheshire Estate and Legal Limited, Company No: 10370954, registered in England & Wales. Registered Office: CEL Solicitors, 20 Chapel Street, Liverpool L3 9AG. Authorised and regulated by the Solicitors Regulation Authority, SRA No: 633955. A list of directors is available at Companies House.

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