CEL Solicitors offer no-win, no-fee fraud recovery claims with nothing to pay upfront. Our fees are only deducted once we’ve successfully recovered your money.
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Unlike money in a bank account, crypto doesn’t have the same protections, which makes it an attractive target for fraudsters. In the UK, cryptocurrency scams are increasingly common, and victims often feel they have nowhere to turn. CEL Solicitors help victims of crypto scams across England and Wales. If you were told to buy crypto as part of a scam, you may be able to claim from your bank, and sometimes from the exchange you used. If you lost crypto you already owned, we may be able to make a complaint to the exchange.
Crypto scammers often set up fake investment platforms that mimic legitimate sites, promising high returns with little risk. They may use professional design, glowing testimonials, and even mimic real platforms to appear credible.
These platforms lure users into depositing crypto funds, only to vanish or block access once they’ve collected enough money. Victims are often urged to “reinvest” for even greater gains, deepening their losses.
To protect yourself, watch out for unrealistic promises and always research the platform thoroughly before investing.
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Crypto scammers often send fake emails or texts that appear to be from trusted exchanges, urging you to click on a link or provide sensitive information. These messages can look convincing, sometimes even mimicking official logos or addresses. Once you click the link, you might be directed to a fake website designed to steal your login details or personal data.
Always double-check the sender’s address, avoid clicking on suspicious links, and use official apps or websites to log in.
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Scammers often impersonate crypto influencers or official/celebrity accounts on social media platforms, offering fake investment opportunities or promising quick returns. They may reach out directly, asking for money or encouraging you to send crypto in exchange for larger profits.
Always verify the identity of anyone asking for funds online, especially on social media, and report suspicious accounts.
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Ponzi and pyramid schemes promise high returns by recruiting new investors rather than generating real profits. Early investors may receive payouts, which are funded by the contributions of new participants. Eventually, the scheme collapses, and most investors lose their money.
Be cautious of any investment that relies on constantly bringing in new participants or promises unusually high returns with little risk.
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Hackers may gain access to your crypto wallet through phishing attacks, weak security, or malware. Once they’ve stolen your private keys, they can drain your funds. In some cases, they may also lock you out of your wallet entirely.
To protect yourself, use strong, unique passwords, enable two-factor authentication, and consider using hardware wallets for added security.
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A Crypto Investigation Report shows where your crypto went. Police and exchanges can use it to freeze stolen funds, which sometimes leads to them being returned. It’s a separate, paid service, and you can have one alongside a no-win, no-fee claim.
If someone claims you’ll earn high profits with no risk, it’s likely a scam. Every investment carries some risk and there are no guaranteed returns.
Companies not registered with the Financial Conduct Authority (FCA) don’t offer the same protections—but CEL Solicitors may still help.
Unsolicited messages via social media, email, or messaging apps are often a red flag. If it sounds too good to be true, it probably is.
Pyramid schemes rely on new recruits to pay early adopters before the scammers collapse the scheme and disappear with the funds.
Scammers create urgency, leaving you with no time to think. This tactic is designed to prevent you from asking questions or checking the facts.
Notify the police, Report Fraud, and financial regulators so they're aware of what happened.
If the scam involved a popular platform like Coinbase, Binance, or Kraken, report it to them. They may have systems to help.
There are tools and companies available, like the Crypto Tracing Experts, to help you trace lost crypto funds.
Be cautious of cold-callers offering to recover your funds for an upfront fee. These are scams. CEL Solicitors will never ask you to pay upfront for a fraud and scam claim.
Change your passwords, enable two-factor authentication (2FA), and review your security to prevent further access.
If you’re unsure what to do next, speak to a specialist law firm, like CEL Solicitors.
Our specialist fraud team can look at how you lost your money and whether you have a claim. With CEL Solicitors, you’ll benefit from:
Experts in bank, exchange and Financial Ombudsman Service complaints.
A separate, paid report showing where your crypto went.
You only pay if we successfully recover your funds.
We’re with you every step of the way, from start to finish.
Contact our friendly team today for a free consultation to find out if you have a claim.
It depends on how you lost it. If you were told to buy crypto as part of the scam, we may be able to complain to your bank for letting the money leave your account, and to the exchange for not making proper checks. If your bank says no, we can take your complaint to the Financial Ombudsman Service. If you lost crypto you already owned, we may be able to challenge the exchange you used. Separately, our paid Crypto Investigation Report shows where your crypto went, which police and exchanges can use to try to freeze it.
For claims against your bank, the bank stage usually takes 8 to 12 weeks once we have all your evidence. If your bank says no, the Ombudsman stage can take from a few months to around two years. Complaints to exchanges can vary. Every case is different, and we’ll keep you updated.
No one can guarantee success, and any service that promises this is likely a scam. What we can promise is that we’ll always tell you honestly whether we think you have a claim.
Yes. CEL Solicitors are based in England and operate across England and Wales, offering specialist crypto fraud recovery services on a no-win, no-fee basis. We work alongside UK banks, financial regulators, and law enforcement agencies, including Report Fraud, to pursue recovery for our clients. If you’ve lost money or cryptocurrency to a scam, get in touch for a free consultation to find out if we can help.
If you’ve been scammed in the UK, you should report the fraud to Report Fraud (the UK’s national reporting centre for fraud and cybercrime) and notify your bank as soon as possible. You should also preserve any evidence, including messages, transaction records, and screenshots. Getting advice early can help. CEL Solicitors offer a free initial consultation and work on a no-win, no-fee basis, so there’s nothing to lose by getting in touch.
Your claim will be handled by our specialist fraud team. They are experts in bank, exchange and Financial Ombudsman Service complaints. They are not solicitors, but they work inside CEL Solicitors, a law firm regulated by the Solicitors Regulation Authority. Qualified solicitors oversee the team’s work, reviewing files regularly and stepping in when a case needs closer attention, including complex crypto cases. Your day-to-day contact will always be a member of our fraud team.
Your loss is the money you paid to the scam, minus anything you got back. Any “profit” or balance shown on a scam website or app is usually not real money, so it isn’t part of your loss. Payments between your own accounts can count too, if they were part of the scam.
Report the scam, secure your accounts, gather all evidence (like messages and transactions), and contact us for expert guidance.
Absolutely. We treat every case with full confidentiality and follow strict data protection standards.
No. We offer a free, no-obligation case review, and if we take your case on, it’s on a no-win, no-fee basis. That means you only pay if we recover your money.
Yes. We work on a wide range of cases, including phishing scams, fake investment platforms, fraudulent exchanges, and hacked wallets. We’ve also supported victims of large-scale schemes, such as the Basis Markets scam, helping clients understand what happened to their funds and explore recovery options.
In some cases, yes, especially if action is taken quickly and the funds can be traced. The sooner you act, the better your chances.