CEL Solicitors recently recovered £1,900 for a client whose landlord failed to protect their tenancy deposit.
Landlords are legally required to protect their tenants’ deposits in one of three government backed Tenancy Deposit Schemes (TDS) within 30 days of receiving the payment.
The landlord is also required to provide their tenant with the relevant information relating to the Tenancy Deposit Scheme.
Our client entered into a tenancy agreement with their landlord in November 2021 and paid a £975 deposit. Unfortunately, the client’s landlord breached their legal obligation by failing to protect their tenancy deposit.
Our client attempted to resolve the issue with her landlord directly but struggled as she felt that her complaints were falling on deaf ears. They subsequently contacted CEL Solicitors’ specialist tenancy deposit team to make a claim against their landlord.
After contacting the client’s landlord, CEL Solicitors successfully recovered £1,900, almost double the original tenancy deposit amount.
Commenting on the case, Trainee Solicitor, Melissa Moulsdale, said:
“CEL Solicitors is committed to protecting the rights of tenants whose deposits must be adequately protected. It’s not acceptable to be failing tenants some 16 years after these laws come into force. It shows a flagrant disregard for the law and will result in non-compliant landlords being penalised. We’d therefore urge anyone whose deposit hasn’t been protected by their landlord to get in touch.”
Can I make a tenancy deposit claim against my landlord?
At CEL Solicitors we offer simple no-win, no-fee tenancy deposit claims to help tenants get the compensation that they deserve when they are let down by their landlords.