Housing Disrepair Claims

Absolutely – damp and mould are health concerns, as well as concerns for building structural elements. If your landlord is neglecting to help you repair a damp problem in your home, you can make a claim. However, if the mould or damp is from your own doing (e.g. not properly ventilating the property), your case may be contested.

Any evidence you can provide helps to build your case. Photos, emails to your landlord, and medical records (if relevant) can strengthen your case. But don’t worry. Our housing team can still help if you don’t have everything.

Most house disrepair cases settle before court. If we do need to take legal action, we’ll guide and support you every step of the way.

Every case is different. It depends on how bad the disrepair is, how long it’s gone on and how much rent you pay. Our housing team has helped tenants recover between £1,000 and £10,000.

We may still be able to help. Some tenants come to us after using another house disrepair solicitor, only to find that their landlord accepted the claim and paid the compensation, but didn’t carry out the promised repairs. If your landlord has breached their agreement, or your previous solicitor has closed the case without following up, you may be able to claim for a housing disrepair breach claim.

Yes – you can still claim for the inconvenience, damage and stress caused before the repairs were completed.

Your landlord can’t evict you for making a disrepair claim. In England, private landlords can no longer use ‘no-fault’ (section 21) evictions since 1 May 2026, so they need a legal reason, such as rent arrears or wanting to sell, and must go through the courts. Council and housing association tenants also have strong protections. If you rent in Wales, different rules apply. We’ll always be honest with you about any risks before you go ahead.

It depends on the complexity of the case and how your landlord responds. Some cases are resolved in a few months, while others take longer. Our housing team will keep you updated at every stage and work as quickly as possible.

Yes. Housing disrepair claims aren’t just for council or housing association tenants. Private landlords have exactly the same legal duty to keep your home safe and in good repair under the Landlord and Tenant Act 1985. If your private landlord is ignoring essential repairs, delaying action, or leaving you in unsafe or unhealthy living conditions, you may be entitled to claim compensation and have the repairs carried out.

The process is the same whether you rent privately or through a council or housing association. We work on a no-win, no-fee basis, so you pay nothing upfront, and if you win, our fees come out of your compensation.

Your claim will be handled by our housing team, made up of qualified solicitors, trainee solicitors and paralegals.

There are free options. Start by using your landlord’s complaints process. If you rent from a council or housing association and you’re not happy with their response, you can complain to the Housing Ombudsman for free. If you rent privately, your local council’s environmental health team can inspect your home and make your landlord carry out repairs. If you’d like to claim compensation as well, we can talk you through your options.

A no-win, no-fee agreement, also called a Conditional Fee Agreement (CFA), means you don’t pay anything upfront. If your claim isn’t successful, you won’t pay our legal fees. If we win, our fees are taken from your compensation, and we’ll explain exactly how much before you sign anything. We’ll also arrange After the Event (ATE) insurance, which covers certain costs if your claim doesn’t succeed. This protection depends on you being honest throughout your claim.