Lawyers are there to assist people when they need it most – in our case, advising on legal disputes ranging from, but not limited to:
With our personal lives and finances at stake, we should all expect the legal advice we receive to be proper, expert and fully regulated.
But the truth is that not all law firms are regulated.
So what would you do if you had a legal problem? How would you choose a lawyer? Did you know that using a regulated law firm protects you against some kinds of risk?
The staff that work in a regulated law firm must meet the high standards set by the firm’s regulator.
When you use a regulated firm, you are protected. The firm must have insurance to protect you if something goes wrong.
You may be able to claim through the regulator’s compensation scheme if your money is wrongly taken by the firm and you need some form of compensation.
You can complain to the Legal Ombudsman if you’re unhappy with a regulated firm’s service.
If you’re concerned about the actions of a regulated firm or someone who works there, you can complain to the firm’s regulator.
Regulation means standards, competency and protection for clients.
Law firms must be clear about who regulates them. This information is usually on their website as it is on ours.
The Solicitors Regulation Authority gives the firms they regulate a logo to display on their websites.
Only genuine law firms are allowed to display this logo. If you’re choosing a lawyer, look out for it. It means a firm is regulated. Another way to check whether a law firm is regulated in England and Wales is to search the regulators’ registers.