Uber Passenger Accident Claims

What Are Uber Passenger Accident Claims?

Uber passenger accident claims are legal requests for compensation made by passengers who have been injured while riding in an Uber vehicle. Claims are usually made when an accident happens due to the driver’s negligence, another road user’s actions, or unsafe conditions related to the ride.

Passengers may be entitled to compensation for a range of damages, including medical expenses, lost income, and other related costs. Filing a claim helps make sure that those affected by an accident receive financial support to cover their injuries and losses.

Rideshare accidents can involve multiple parties, such as the Uber driver or other drivers on the road, meaning that these claims can require careful investigation and legal expertise to determine liability and compensation.

How Long Do I Have to Make an Uber Accident Claim?

The time you have to make an Uber accident claim is governed by the Limitation Act 1980, which sets a deadline for taking legal action. In most cases, you must start your claim within three years from the date of the accident, or from when you first knew your injury was caused by it.

There are some exceptions to this rule. If the injured person is under 18, the three-year limit does not begin until their 18th birthday. If someone lacks the mental capacity to bring a claim themselves, the time limit may not apply until that capacity is restored. If you’re unsure whether these exceptions apply to your situation, our team can advise you.

It’s important to act quickly because delays can make it harder to gather evidence, obtain medical records, and identify witnesses, all of which are important for building a strong claim. Getting in touch early helps make sure your claim is started in time.

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Common Types of Uber Accident Claims

Uber accidents can result in many different claims depending on how the injury occurred. Some of the most common types include:

Vehicle collisions:

Accidents involving the Uber and another car, lorry or motorcycle, due to driver negligence or road conditions.

Slip and fall incidents:

Passengers slipping while entering or exiting the vehicle.

Hit-and-run accidents:

Incidents where the Uber or another vehicle flees the scene after causing an accident.

Distracted or reckless driving:

Accidents caused by the Uber driver being distracted, speeding, or breaking traffic rules.

Pedestrian or cyclist accidents:

Injuries caused when an Uber driver hits someone walking or cycling.

Each type of claim may involve different parties and requires careful investigation to establish liability and claim fair compensation.

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How Bringing a Claim Can Help

Being injured in an Uber accident can turn your life upside down. Compensation isn't just about the accident itself, it's about making sure you have the support and financial security to recover properly.

Covering Your Medical Costs

Compensation can help pay for hospital treatment, physiotherapy, medication, and any specialist care you need, both now and in the future.

Property Damage

If personal belongings were damaged in the accident, such as a phone, laptop, or luggage, the cost of repair or replacement can be included in your claim.

Replacing Lost Income

If your injuries have stopped you from working, a successful claim can replace wages lost during your recovery. If your ability to work has been affected long-term, future earnings can also be factored into your claim.

Pain and Suffering

Compensation can also recognise the physical pain, emotional distress, and impact on your daily life caused by the accident — not just the financial losses you've experienced.

Supporting Your Care Needs

If you've needed help from a family member or carer while you recover, that contribution can be recognised and compensated as part of your claim.

Adapting to Life After the Accident

In more serious cases, compensation can cover the cost of adapting your home or vehicle to meet any new mobility or accessibility needs.

Giving You Financial Security

A successful claim helps make sure that the financial impact of someone else's negligence doesn't fall on your shoulders. It gives you a foundation to rebuild and move forward.

How to Make an Uber Accident Claim

Seek Medical Attention

Your health comes first. Make sure your injuries are properly assessed and treated, and keep records of any medical care you receive.

Gather Evidence

This may include accident reports, CCTV or dashcam footage, witness details, photographs, and medical records that show how the injury occurred.

Speak to CEL Solicitors

Get in touch with our team for a free initial discussion. We’ll listen carefully to what happened and advise whether you have grounds to make an Uber accident claim.

We Handle the Legal Work

If you decide to go ahead, we’ll prepare and submit your claim and manage all communication with the other party and their insurers on your behalf.

Negotiation and Settlement

Most personal injury claims are resolved without going to court. Where a settlement cannot be reached, we will represent you and make sure your case is presented as strongly as possible.

We’ve already helped thousands of people across the UK.

Speak to our friendly team today. You are not alone, and you may have a case.

Frequently Asked Questions

Your questions, answered.

Can I claim if the Uber driver was not at fault?

Yes. If another driver caused the accident, you can still make a claim against that driver’s insurer. Uber also holds insurance that may apply depending on the circumstances. Our team can advise on who is liable in your specific case.

Does it matter if I wasn’t wearing a seatbelt?

Not wearing a seatbelt could reduce your compensation, but it won’t stop you from claiming. It depends on what happened. For example, if the car hadn’t pulled away yet, you may not have had time to put it on. We’ll be honest with you about how this could affect your claim.

What does “No-win, No-fee” mean?

A no-win, no-fee agreement, also called a Conditional Fee Agreement (CFA), means you don’t pay anything upfront. If your claim isn’t successful, you won’t pay our legal fees. If we win, our fees are taken from your compensation, and we’ll explain exactly how much before you sign anything. We’ll also arrange After the Event (ATE) insurance, which covers certain costs if your claim doesn’t succeed. This protection depends on you being honest throughout your claim.

What if I don’t have much evidence from the accident?

Don’t worry. Many people are too shaken after an accident to gather evidence at the scene. Our team can help trace records, CCTV or dashcam footage, and other supporting information as part of the claims process.

What other transport accident claims can CEL Solicitors help with?

We handle a wide range of transport accident claims, including car driver accident claims, bus and coach accident claims, motorcycle accident claims, cycling accident claims, Uber passenger accident claims, pedestrian accident claims, road traffic passenger accident claims, and hit and run claims.

How long do personal injury claims take?

Most personal injury claims take between 12 and 18 months. This is the usual length of time for a personal injury claim. Some settle sooner, especially if the other side admits fault quickly, and more complex cases can take longer. We’ll work through your claim as quickly as we can, with care, and keep you updated along the way

How long do I have to make a road traffic accident injury claim?

In most cases, you have three years to start your claim. This runs from the date of your accident, or from when you first knew your injury was caused by it. If the injured person was under 18, they have until their 21st birthday. Acting quickly helps protect evidence.

How much compensation could I receive for a personal injury claim?

That depends on how serious your injury is and the impact it’s had on your life. We can’t give you a figure straight away, and that’s not us being cagey. We need to arrange a medical examination first, and the report tells us the full extent of your injuries. Once we have it, we can give you a proper picture. In the meantime, our compensation calculator can give you a rough guide.

Who will handle my claim?

Your claim will be handled by our personal injury team. The team is made up mainly of solicitors and trainee solicitors, supported by paralegals and legal secretaries.

Why do you need a medical examination if I already have hospital records?

Your hospital records show the treatment you had. An independent medical report looks at how your injury affects you now and in the future. That’s what your compensation is based on, so it’s a key part of your claim.

How do I sign my documents?

We’ll send you a secure link to sign your documents online. If you have any trouble, just call us and we’ll talk you through it.

Could I make a claim myself?

Some smaller claims can be. If you were a driver or passenger aged 18 or over, and your injury is worth £5,000 or less, your claim will usually go through the free Official Injury Claim service, which you can use yourself. This applies to accidents from 31 May 2021 onwards. It doesn’t cover pedestrians, cyclists, motorcyclists, children or more serious injuries. If you’re not sure where your claim fits, get in touch and we’ll let you know.