Watch heartfelt testimonials from those who reclaimed what was theirs.
Check if you're eligibleCEL Solicitors offer "No-win, No-fee" fraud recovery claims with nothing to pay upfront. Fees are only deducted after the successful recovery of your money.
Check if you're eligibleOr call free on 0151 909 8212
Our no-win, no-fee model ensures that recovering your losses won’t add financial stress. If you lost more than £3,000 to a scam in the last five years, we may be able to help you claim it back, with nothing to pay upfront.
We take care of the hard part so you don’t have to.
Our client-first approach delivers success. Every case we take is driven by commitment, expertise, and an unwavering pursuit of recovery.
Check if you're eligibleSpecialist fraud team: experts in bank and Financial Ombudsman Service complaints.
We understand the emotional toll of fraud and handle your case with sensitivity.
Our results speak for themselves. More than 11,000 clients helped.
You have nothing to pay upfront and nothing to pay until we successfully recover your money.
Watch heartfelt testimonials from those who reclaimed what was theirs.
Check if you're eligibleSpeak to our friendly team today. You are not alone, and you may have a case.
Our expert team guides you through every step, from checking your claim to the final decision. No upfront fees and no hassle. Rather go it alone without our support? Find out how.
Step 1
Complete our quick form. We’ll look into your case and let you know how we can help.
Step 2
If we believe we can help, and you’re happy to go ahead, sign our agreement. You can take your time and ask us anything before you sign.
Step 3
Once we have all your evidence, our Bank team makes a formal complaint to your bank. This usually takes 8 to 12 weeks.
Step 4
If your bank says no, our Ombudsman team can take your complaint to the Financial Ombudsman Service. This can take anywhere from a few months to around two years, but we will handle your claim every step of the way so you don't have to.
At CEL Solicitors, we support victims of job scams, job fraud and work from home scams. Our expert team helps people recover lost money and take action against fraudsters.
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If you’ve paid a fake or changed invoice, you’re not alone, and you may be able to get your money back with the right help.
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If you’ve lost money to an advanced fee scam, you’re not alone — and with the right support, you may be able to get your money back. We’re here to help guide you through the process and protect you from further harm.
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CEL Solicitors offer no-win, no-fee fraud recovery claims with nothing to pay upfront. Our transparent fees are only deducted once we’ve successfully recovered your money.
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If you’ve lost money to a purchase scam, you’re not alone, and you may be able to get your money back with the right help.
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If you’ve lost money to a romance scam, you’re not alone, and you may be able to get your money back with the right help.
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If you’ve been tricked into handing over money to someone pretending to be a trusted organisation, you're not alone — and you may be able to get your money back.
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If you’ve lost money to an investment scam, you’re not alone — and you may be able to get your money back with the right help.
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Banks have a duty to look out for signs of fraud and protect their customers. If your bank could have done more to stop the scam, you may be able to get your money back from them.
Our fraud team will look at how your money left your account. If we think your bank should have done more, we’ll make a formal complaint to them for you. If they say no, we can take your complaint to the Financial Ombudsman Service. We work on a no-win, no-fee basis, so there’s nothing to pay upfront. Getting in touch is the first step.
Yes. Even if you made the payment yourself, you may still be able to get your money back. Scammers use lies and pressure to make you pay, and banks are expected to spot the warning signs. Don’t let your bank’s refusal stop you from finding out where you stand. Our fraud team can look at your case and tell you if you’ve been treated unfairly.
Try not to panic. First, tell your bank or payment provider straight away. They may be able to stop more money leaving your account. Next, report the scam to Report Fraud, the national reporting centre for fraud in England and Wales. Then gather any records, such as emails, messages, receipts and bank statements. When you’re ready, get in touch, and we’ll give you honest advice on what to do next.
Being scammed can feel devastating, and many people blame themselves. You’re not alone, and there may be something that can be done. Keep a record of everything, including names, websites, emails and phone numbers. Then speak to our fraud team. We’ll look at what happened and explain your options in plain English. If we can help, we’ll tell you how. If we can’t, we’ll tell you honestly.
We have experience with a wide range of scams, including:
Investment scams: Fake firms offering trades in forex, cryptocurrencies, binary options, and more, often with convincing websites and testimonials.
Impersonation scams: Fraudsters pretending to be police, banks, HMRC, or utility companies, asking you to move money or pay urgent bills.
Romance scams: Scammers who build trust by pretending to be a partner overseas, then ask for financial help during a ‘crisis’.
Purchase scams: Sellers who take money for cars or other high-value items but never deliver the goods.
No matter the scam type, you are not alone, and we’re here to help you recover your money.
Contact your bank first, especially if you’ve sent money or shared your details. You should also report the scam to Report Fraud. If you want to know whether you can get your money back, you can contact a fraud recovery law firm like CEL Solicitors. We’re here to help when you don’t know where to turn.
Many people feel this way, especially if they made the payment themselves. But scammers are skilled at lying, and being scammed doesn’t mean you were careless. Even if your bank has refused to refund you, you may still be able to get your money back. Our fraud team knows the rules banks have to follow, and we can challenge their decision for you. If you’re worried about fault, just tell CEL.
Your claim will be handled by our specialist fraud team. They are experts in bank and Financial Ombudsman Service complaints. They are not solicitors, but they work inside CEL Solicitors, a law firm regulated by the Solicitors Regulation Authority. Qualified solicitors oversee the team’s work, reviewing files regularly and stepping in when a case needs closer attention, including complex crypto cases. Your day-to-day contact will always be a member of our fraud team.
Your loss is the money you paid to the scam, minus anything you got back. Any “profit” or balance shown on a scam website or app is usually not real money, so it isn’t part of your loss. Payments between your own accounts can count too, if they were part of the scam.
Yes. You can complain to your bank yourself. If you’re unhappy with their answer, you can take your complaint to the Financial Ombudsman Service. Both are free. Our free DIY guide shows you how, step by step. If you’d rather not do it alone, our fraud team can handle it all for you, on a no-win, no-fee basis.
Get in touch now to see how we can help you recover from fraud.